Privacy Policy

Effective Date: June 10, 2025
Last Updated: June 10, 2025
Welcome to Docstair.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website ("Service"). By using Docstair, you agree to the terms of this Privacy Policy.

1. Information We Collect We collect the following types of information:
   a. Personal Information
   Name, Email address, Phone number (optional), Account login credentials
   b. Reminder & Document Data
   Appointment details, reminder schedules, Uploaded files (e.g., prescriptions, reports, ID cards)
   c. Usage & Device Data
   IP address Device type, OS, browser Log files and analytics data

2. How We Use Your Information

   We use the data to:
   Send reminders and notifications
   Allow access to stored documents
   Improve and personalize your experience
   Communicate about updates or support
   Comply with legal obligations

3. How We Share Your Information

   We do not sell your personal data. We may share information with:
   Service providers (e.g., cloud storage, notification services)
   Law enforcement if legally required
   Other parties with your consent

4. Data Security

   We use encryption, secure storage, and access controls to protect your data. While we strive to use commercially acceptable means to protect your data, no method is 100% secure.

5. Data Retention

   We retain your information:
   As long as your account is active
   As needed to provide our service
   As required by applicable laws
   You can request deletion of your data at any time.

6. Your Rights

   You have the right to:
   Access your data
   Update or correct your data
   Request data deletion
   Withdraw consent for marketing communications
   To make a request, contact us at: privacy@docstair.com

7. Children's Privacy

   Docstair is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately.

8. Third-Party Links

   Our service may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

   We may update this policy occasionally. Changes will be posted on this page with a revised date. Your continued use of the service after updates means you accept the changes.

10. Contact Us

    If you have any questions or concerns about this Privacy Policy, contact:
    Docstair Support
    Email: privacy@docstair.com
    Website: https://docstair.com